Cancellation, Return & Refund
Greetings from Simplyshopy! We’re dedicated to making your shopping journey with us as seamless and pleasant as possible. Here’s our straightforward Cancellation, Return & Refund Policy for your reference.
Cancellation Insights:
When you confirm an order, we immediately gear up for dispatch. To cancel, please do so prior to payment. After payment, cancellation is not an option.
Damaged Goods:
Got a damaged item? Report it within [2] days at [email protected] with photos of the damage. We’ll address it by sending a replacement or offering an alternative resolution.
Return Guidelines:
We accept returns only for physically damaged goods. Regretfully, we cannot accept returns if you change your mind or dislike the item.
Size Guidance:
Ensure a perfect fit by consulting our size chart before purchase. We cannot accept returns due to size discrepancies, but we’re here to assist with any sizing queries.
Missing Parcels:
Should your parcel go astray, reach out at [email protected] . Our team will investigate and assist in locating your items.
Exchange Policy:
We offer exchanges solely for incorrect items shipped. If that’s the case, contact [email protected], and we’ll arrange an exchange.
Clearance Items Notice:
All clearance sales are final. These items are not returnable but do come with attractive discounts!
Policy Review Date:
This policy is current as of 2024. Stay updated, as we may revise it to ensure fairness for all.
At Simplyshopy, we strive to make your experience exceptional. Our Unique Refund Policy is designed with honesty, clarity, and a touch of individuality. Please review our policy, and know that we’re here to help with any issues.
Our No-Refund Philosophy:
Once an order is placed at Simplyshopy, it embarks on a non-returnable journey. We do not process refunds to ensure the best offers and smooth operations.
Reasons Behind No Refunds:
- Exclusive Selections: Our products are distinctive and carefully chosen, which doesn’t align with a standard refund practice.
- Prompt Dispatch Commitment: We prioritize quick dispatches, and once an order is on its way, we honor that commitment.
- Flexible Pricing Strategy: Our prices fluctuate, and this flexibility complicates a uniform refund procedure.
Damaged or Faulty Item Procedure:
If you receive a faulty item, please inform us at [email protected] within [2] days with clear images of the issue. We’ll review and, if confirmed, provide a replacement or appropriate compensation.
Size Selection Advisory:
We advise thorough size checks before purchase, as we cannot facilitate exchanges based on size mismatches.
Lost or Stolen Item Assistance:
For packages that don’t arrive, contact [email protected]. We’ll do our best to solve the issue.
For any inquiries or assistance, feel free to email [email protected]. We’re always here to support you!