OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order?

To place an order on simplyshopy.com, browse through our products, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you'll need to provide your shipping and payment information. Once the order is confirmed, you'll receive a confirmation email.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.

How can I track my order?

Once your order is shipped, you'll receive a shipping confirmation email with a tracking number and a link to track your package. Alternatively, you can log in to your account on simplyshopy.com and track your order from there.

What is your return policy?

We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a refund or exchange. Please make sure the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase.

Do you ship internationally?

Yes, we ship to many international destinations. Shipping rates and delivery times may vary depending on your location. During checkout, you can enter your address to see the available shipping options and costs.

How can I contact customer support?

You can reach our customer support team by emailing support@simplyshopy.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

Are your products authentic?

Yes, all the products we sell on simplyshopy.com are authentic and sourced directly from trusted manufacturers and suppliers.

Can I change or cancel my order after it's been placed?

We process orders quickly to ensure prompt delivery, but if you need to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but once the order has been shipped, changes may not be possible.

Do you offer gift wrapping services?

At this time, we do not offer gift wrapping services. However, our products are carefully packaged to ensure they arrive in excellent condition.

How can I stay updated on new products and promotions?

You can subscribe to our newsletter to receive updates on new products, promotions, and exclusive offers. Simply enter your email address in the subscription box located at the bottom of our website.

INFORMATION ABOUT US

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